Orders, Payments & Invoicing – Help & Support

Our minimum order quantity is typically 100 boxes, but this may vary depending on the box type and customization requirements.

Yes, we provide competitive discounts for bulk orders. The larger the quantity, the greater the discount. Contact us for a custom quote.

We accept multiple payment methods, including credit cards, bank transfers, PayPal, and other secure online payment options.

Yes, once you provide your order details, we can generate a proforma invoice for your review before proceeding with production.

Once your order is dispatched, you will receive a tracking number via email. You can use it to monitor the delivery status.

The lead time varies based on order complexity and quantity but usually ranges from 10 to 15 business days. All of your custom packaging boxes orders are produced and delivered to your door-step within this timeline.

Changes are possible if the production has not started. Contact us immediately to discuss adjustments.

If the error is on our end, we offer refunds or reprints to ensure your satisfaction. Please review our refund and reprint policy for details.

You can cancel your order before production starts. Contact our customer support team as soon as possible to initiate the cancellation.

Yes, we offer recurring order setups for businesses with regular packaging needs. This ensures consistent supply without the need for frequent reordering.